Start standardised navigation
  1. User administration
    1. Registration
    2. Create user
    3. Manage data
    4. Manage users
    5. Deleting user
    6. Log in
    7. Access to safety-related information
  2. Payment
  3. Vehicle identification
    1. VIN
    2. Product features
  4. Information selection
    1. Select information type
    2. Search function with standardised terms
    3. Product structure
    4. Document ID
  5. Call up information packages
    1. Workshop procedures
    2. Circuit diagrams
    3. Technical service information
    4. Recall information
    5. Maintenance plan
    6. Spare parts
    7. Car accessories
    8. Working hours
    9. Converted vehicles
    10. Special tools / workshop equipment
  6. Vehicle diagnostics
    1. Resolution of incorrectly saved entries
    2. Resolutions of symptoms
    3. Integrated diagnostics
  7. Control units / ECUs
    1. Update and replace modules
    2. Vehicle optimisation set
  8. Electronic maintenance history
  9. Repair assistance, technical support
  10.  Request contact for special RMI
    1. User diagnostics
    2. Manufacturer diagnostics
    3. Training and further education documents
    4. Redistributors
    5. Republishers
    6. Inspection and testing services
    7. Alternative fuels retrofit systems
    8. Engine and components remanufacturing
    9. Component and parts manufacturers
    10. Validation of independently developed, non-proprietary VCIs
  11. Courses and training information
  12. Download area

Info

Settings



System requirements

erWin Online

Dear erWin Customer,

During the time between 11.02.2023 and 12.02.2023 between 20:00:00 and 05:00:00 (UTC-0) erWin is not available due to maintenance work/ system modifications.

please accept our apologies for the inconvenience.

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System requirements for the maintenance and repair information

The Offboard Diagnostic Information System software is the programme that provides you with an interface that complies with SAE J2534 (diagnostic interface). This software makes it possible to diagnose all Volkswagen, Audi, Skoda, Seat/Cupra, Bentley and Lamborghini vehicles.

System requirements for the Offboard Diagnostic Information System software

The following requirements must be met in order to operate the Offboard Diagnostic Information System software:

The following VAS diagnostic interfaces are supported:

In addition to the indicated VAS diagnostic interfaces, other SAE J2534-compliant diagnostic interfaces are supported by the Offboard Diagnostic Information System. To start up, the relevant box should be connected with the diagnostic tester via the USB port and the appropriate driver software installed. Administrator rights are required for the software installation.

Text 'SystemrequirementsOdis' (EN) missing  

Password security

The password policy of the Volkswagen Group has been adjusted and is valid for all applications, such as Offboard Diagnostic Information System and GeKo.

Please note that the replacement of the dealer portal with the Group Retail Portal is currently in the transition phase. The procedure for changing your password will differ depending on when your Global User ID was generated.

Proceed as follows to be able to change your password every 90 days: